ResWare Cloud Clusters 128 - 256 cores, 1500 – 3000 GB RAM EACH
Storage Technology - (RAID 6 or RAID 10) Solid State Enterprise Grade SAN presented via 12GB SAS
Backup Technology - VEEAM full server images, reverse incremental. Daily or Hourly. Onsite or Offsite replication to second datacenter or client location.
DR / Live Replication Technology – Zerto, real time offsite replication
Virtualization Technology – vmWare Enterprise for Cloud Providers v5.5 Update 2 in Four Host Clusters
Presentation Technology – Citrix XenDesktop / XenApp version v7.5
Load Balancing Technology - Quad-Load Balanced NetScallers, StoreFront Servers and Delivery Controllers
Firewall UTM – Clustered Fortigate
Server Hardware – HP / Dell / Cisco, dual or quad Xeon, redundant hot swap
Racks – APC Netshelter with 40 Amp Dual-Feed A / B side power
Primary Network- Level 3, TW Telecom, Comcast
Secondary Network – Cogent, AT&T

UPS – Mitsubishi Electric
Generator – 3x Caterpillar Diesel 1250 kVa

BANKING-GRADE SECURITY
Hardened Physical Structure
Armed Guard Patrol
Onsite Security
Biometric Fingerprint Access
CCTV – Security Cameras (offsite recording)
Class 5 Hurricane Rated Structure
Dual Fiber Entrances
UTM / IDS FIREWALLS
SSAE-16 Soc1 Type 2 Audited

REDUNDANCY
No single point of failure
2x Redundant Power
2x Redundant Carrier-Grade Internet
2x Redundant Storage
2x Redundant Cooling
3x Redundant Server Infrastructure

24 x 7 SUPPORT
24 x 7 MONITORING
24 x 7 MAINTENANCE
24 x 7 INTRUSION DETECTION

1What is the key advantage of using Cloudstar?
There are many complicated parts to running ResWare in the Cloud. From making sure the servers are online, patched and secured, to understanding the complexities of Citrix, to ensuring the correct firewall rules are in place and is properly updated. Cloudstar has been hosting ResWare for years. Chances are if a problem can happen, we’ve experienced it and know the answer. As the largest hosting partner of Adeptive Software, our engineers work daily with the Adeptive team to satisfy the needs of our mutual clients.
2I need help setting up ResWare including making custom documents and workflow.
Cloudstar has partnered with Streamline Consulting, the experts in ResWare administration, & workflow. From initial setup to ongoing support, we have you covered in every way.
3Is Cloudstar owned, affiliated, or connected with a competing settlement attorney or title company in any way?
No. Unlike many of our competitors we are a 100% neutral party as a Cloud provider should be.
4Does Cloudstar rent, lease, or otherwise resell someone else’s cloud services?
No. Cloudstar owns our servers. We do not resell.
5Did Cloudstar used to resell cloud services?
Yes. Cloudstar used to resell Peak10 cloud services along with Rackspace and Amazon. This put us at the mercy of other providers causing delays. By owning our own cloud, we can deliver a higher level of service at a better price which our customers deserve.
6Does Cloudstar specialize in the Land Title industry?
Yes. Cloudstar only sells Cloud to the land title, and financial industries. About 85% of our clients are land title professionals, mortgage companies, and settlement law firms.
7What if I want copies of my data sent to my office, or copied down to a hard drive?
Cloudstar can send you copies of your data on encrypted LTO tape as often as you’d like. Another option is real-time replication of your data to your office, or hourly replication to a location of your choice.
8What other products does Cloudstar offer?
Cloudstar offers cloud-based products such as: Hosted applications, hosted Microsoft Exchange, email encryption, PC / desktop support, two-factor authentication, server support, infrastructure design, network security consulting, and ALTA Best Practice Pillar 3 remediation.
9About how many customers does Cloudstar have?
Cloudstar has approximately 950 customers across the United States.
10Can I schedule a visit to your datacenter?
Yes. Our administrative office is actually located inside our Jacksonville datacenter so there’s always someone here to greet you and offer you a tour. We’d be happy to see you.